Support request
Special announcement for Canon EOS R5 users
Some Canon EOS R5 users have reported problems using their Exascend Essential CFexpress after updating their camera system to firmware version 1.4.0.
If you are experiencing similar problems, please contact the store or online retailer where you bought the product to proceed with a firmware upgrade of your Exascend Essential CFexpress card that ensures continued compatibility with the Canon EOS R5 system.
Need our help?
Perhaps you need help getting started with your new Exascend product, or maybe you have some unexpected issues that you need help with. Either way, please do not hesitate to reach out and we will make sure you get the support you need.
We are looking forward to your message!
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